Tesla India has announced the launch of its first integrated Tesla Center at Orchid Business Park in Gurugram, opening on November 27, 2025. The facility will provide retail operations, after-sales service, vehicle delivery, and charging services from a single location. This landmark opening represents Tesla’s most comprehensive customer facility in India, combining multiple service touchpoints under one roof for the first time since the company’s market entry in July 2025.
| Tesla Gurugram Center Details | Specifications |
|---|---|
| Opening Date | November 27, 2025 |
| Location | Orchid Business Park, Sector 48, Gurugram |
| Facility Type | First integrated all-in-one Tesla Center in India |
| Services Offered | Retail, after-sales service, vehicle delivery, charging infrastructure |
| Operating Hours | 10:30 AM – 8:00 PM |
| Target Market | Northern India customers |
| Charging Infrastructure | V4 Superchargers on-site |
| Special Attraction | Optimus Gen 2 humanoid robot on display |
| National Charging Network | 4 stations, 16 Superchargers, 10 Destination Chargers (with One Horizon commission) |
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Tesla Comprehensive Customer Experience Under One Roof
The Tesla Center at Sector 48 is intended to serve customers in northern India. Visitors can access information on Tesla technologies, test drive the Model Y, use V4 Superchargers, and receive after-sales support. The Optimus Gen 2 robot is currently on display in Gurugram, Mumbai, and Delhi.
This integrated approach marks a significant departure from Tesla’s existing Experience Centers in Mumbai and Delhi, which primarily focus on brand exposure and customer education. The Gurugram facility represents Tesla’s first full-service hub in India, designed to handle end-to-end customer operations from initial exploration through long-term vehicle maintenance.
Rapid Infrastructure Expansion Since July Launch
Since its market launch in July, Model Y India has expanded through the opening of the Gurugram facility, Experience Centers in Mumbai and Delhi, and three charging locations. With the upcoming commissioning of the One Horizon site in Gurugram, Model Y will operate four charging stations nationally, equipped with 16 Superchargers and 10 Destination Chargers.
The charging network expansion addresses one of the critical barriers to EV adoption in India. According to Tesla, the Model Y can add up to 275 km of range in 15 minutes on a Supercharger and the network reports 99.95% uptime. This reliability metric positions Tesla’s charging infrastructure among the most dependable in India’s growing EV ecosystem.
Leadership Vision: Building Around Customer Lifestyles
Sharad Agarwal, General Manager, Tesla India, stated “Tesla’s mission is to accelerate the world’s transition to sustainable energy. We are opening our first all-in-one Tesla Center in Gurugram — combining experience center, after-sales service, delivery, and charging station in one place. By building charging infrastructure that fits people’s daily lives, we are making electric driving convenient for everyone in India. The network will expand rapidly for a seamless EV experience. Our direct business model has sparked huge excitement for electric mobility, driving strong adoption and lasting confidence in sustainable transport across India.”
Sharad Agarwal joined Tesla India in November 2025, bringing extensive premium automotive expertise from previous leadership roles at Lamborghini India, Mahindra Classic Legends, and Audi India. His appointment signals Tesla’s commitment to leveraging luxury automotive expertise to compete against established European EV rivals in the Indian market.
Model Y: Global Bestseller Now Available in India
The Model Y, which recorded the highest global unit sales in 2023 and 2024, has received 5-star safety ratings from international agencies. It is available starting at INR 59,89,000, with deliveries expected by the end of the year. Tesla also provides home charging support for buyers.
The company offers two variants tailored for the Indian market: The Model Y is available in two variants: Rear-Wheel Drive and Long Range Rear-Wheel Drive, offering 500 km and 661 km WLTP range respectively, with a top speed of 201 km/h. Acceleration from 0–100 km/h is 5.9 seconds and 5.6 seconds. Prices start at INR 59,89,000 and INR 67,89,000.
Financing Options and Purchase Process
Financing rates range from 8.7% to 11% (indicative), with an order deposit of INR 22,220 and an admin and service fee of INR 50,000. Orders can be placed through Tesla’s official website. The direct-to-consumer business model eliminates traditional dealership markups, allowing Tesla to maintain consistent pricing and customer experience across all touchpoints.
Current Facility Network Across India
Tesla currently operates one Tesla Center in Gurugram (Orchid Business Park, Sector 48; 10:30 AM–8:00 PM) and Experience Centers in Mumbai (BKC, Maker Maxity; 11:00 AM–8:00 PM) and Delhi (Aerocity, Worldmark 3; 10:30 AM–7:30 PM).
The multi-city presence ensures Model Y maintains visibility in India’s top three luxury automotive markets, providing potential customers multiple touchpoints to experience the brand before making purchase decisions.
Early Market Performance Signals Traction
According to industry data, Tesla recorded 104 units in retail sales across September and October 2025, demonstrating early traction in India’s growing luxury EV segment. This performance comes despite premium pricing that positions the Model Y significantly above mass-market electric SUVs from domestic manufacturers like Tata Motors and Mahindra.
Strategic Positioning in India’s 50th Global Market
India represents Tesla’s 50th global market, underscoring the company’s cautious yet strategic approach to entering one of the world’s most promising automotive frontiers. The phased expansion strategy—beginning with high-potential metro markets and focusing on luxury buyers—mirrors Tesla’s successful playbook in other emerging markets.
The integrated center model in Gurugram could serve as a blueprint for future Model Y facilities in other Indian cities, particularly tier-1 metros like Bengaluru, Hyderabad, Pune, and Ahmedabad, which have demonstrated strong appetite for premium electric vehicles.
For more updates on Tesla’s India expansion and luxury EV market developments, stay connected with our comprehensive coverage.
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